Security & compliance
How AgenticX protects your data, controls access, and reports our compliance posture.
For HIPAA / HITECH posture, see our canonical answer in the Security FAQ Q34.
Platform security
Encryption at rest & in transit
All data encrypted with AES-256 at rest and TLS 1.3 in transit. Database connections use SSL. S3 storage uses server-side encryption.
Role-based access control
Granular RBAC across owner / admin / member / viewer roles. SSO / SAML support is on the Enterprise plan roadmap. MFA available on every account.
Multi-tenant isolation
Tenant isolation enforced at the database level via Postgres row-level security (RLS). No cross-tenant data access is possible — even on errors.
Audit logging
Every agent run, login, data access, and configuration change is logged with timestamp, user, and IP. Audit logs retained per the per-network policy.
API key management
Scoped API keys with automatic rotation reminders and instant revocation. Keys are hashed at rest and never stored in plaintext.
Infrastructure security
AWS-native deployment with VPC isolation, private subnets for the database tier, and security-group ingress controls. No public database access.
Compliance posture
SOC 2 Type II
In progressSecurity, availability, and confidentiality trust-service criteria. Audit completion targeted for Q3 2026.
GDPR
ActiveEU data-processing agreements available. Data export and deletion on request. Privacy-by-design architecture.
Data residency
ActivePrimary infrastructure in AWS US-East-1 (Virginia). Enterprise customers can request specific regional deployment.
Penetration testing
ActiveRegular third-party penetration testing. Responsible-disclosure program for security researchers.
Architecture
- AWS ECS Fargate — serverless containers, no shared host access
- Amazon RDS PostgreSQL — automated backups, encryption, multi-AZ
- AWS Secrets Manager — no credentials in code or environment variables
- Application Load Balancer with WAF rules and DDoS protection
- CloudWatch monitoring with alerting on anomalous access patterns
- Container image scanning via Amazon ECR for known vulnerabilities
Questions? Email security@agenticx.brightridgeai.com.